Privacy Policy.

This Privacy Policy explains how SudarshanTechLabs (“SudarshanTechLabs,” “we,” “us,” or “our”) collects, uses, shares, and protects personal information when you visit our websites, purchase or use our applications and digital products, or otherwise interact with us (collectively, the “Services”). By using the Services, you agree to the practices described in this Policy.

1. Information We Collect

We collect the following categories of information:

• Account information — such as your name, email address, and credentials you provide when you create an account or contact us.
• Purchase information — records of products purchased, license keys, and transaction history. Payment card details are handled by our payment processors and are not stored by us.
• Usage and device data — information such as IP address, browser type, operating system, device identifiers, pages viewed, and feature usage, collected to operate and improve the Services.
• Communications — the contents of messages you send to support, including any information you choose to include.
• Application data — depending on the product, limited diagnostic, crash, or configuration data may be collected to keep the software working reliably. Many of our applications process your data locally on your device.

2. How We Use Information

• Provide, operate, maintain, and improve the Services;
• Process purchases, issue licenses, and manage subscriptions;
• Provide customer support and respond to your requests;
• Send transactional messages such as receipts, license keys, and important notices;
• Detect, prevent, and address fraud, abuse, and security incidents;
• Understand usage to improve features and performance; and
• Comply with legal obligations and enforce our terms.

We process personal information on the legal bases of contract performance, our legitimate interests in operating and improving the Services, your consent (where required), and compliance with legal obligations.

3. Analytics

We use privacy-respecting analytics to understand how the Services are used in aggregate. We do not sell your personal information. Where analytics rely on cookies or similar technologies that require consent, we obtain consent as required by applicable law.

4. Cookies and Similar Technologies

Our websites may use cookies and similar technologies to remember your preferences, keep you signed in, maintain security, and measure performance. You can control cookies through your browser settings; disabling some cookies may affect the functionality of the Services. Where required, we present a consent mechanism for non-essential cookies.

5. Payment Processing

Purchases are handled by third-party payment processors and platform stores. When you make a purchase, your payment details are provided directly to the processor and are subject to their privacy policies. We receive limited information such as confirmation of payment, the last digits of your card or payment method, and billing details necessary to fulfill your order and meet tax and accounting obligations. We do not store full payment card numbers.

6. Third-Party Services

We rely on trusted service providers for hosting, infrastructure, payment processing, analytics, email delivery, and application distribution. These providers process information on our behalf under appropriate confidentiality and data-protection obligations. The Services may also link to third-party sites and platforms that operate under their own privacy policies, for which we are not responsible.

7. How We Share Information

We do not sell your personal information. We may share information:

• With service providers who help us operate the Services;
• To comply with law, legal process, or enforceable governmental requests;
• To protect the rights, property, and safety of SudarshanTechLabs, our users, and the public;
• To prevent or address fraud, security, or technical issues; and
• In connection with a merger, acquisition, or sale of assets, subject to this Policy.

8. Data Retention

We retain personal information for as long as necessary to provide the Services, comply with legal, tax, and accounting requirements, resolve disputes, and enforce our agreements. When information is no longer needed, we delete or anonymize it.

9. International Data Transfers

Your information may be processed and stored in countries other than your own. Where we transfer personal information across borders, we use appropriate safeguards consistent with applicable data-protection laws.

10. Your Rights

Depending on your location, you may have the right to access, correct, update, or delete your personal information; to object to or restrict certain processing; to data portability; and to withdraw consent where processing is based on consent. You may also have the right to lodge a complaint with a data-protection authority. To exercise these rights, contact us at support@sudarshantechlabs.com. We will respond within the timeframes required by applicable law and may need to verify your identity before acting on a request.

11. Children’s Privacy

The Services are not directed to children under the age required by applicable law for online consent, and we do not knowingly collect personal information from them. If you believe a child has provided us personal information, contact us and we will take appropriate steps to delete it.

12. Security

We use reasonable technical and organizational measures designed to protect personal information against unauthorized access, loss, or misuse. No method of transmission or storage is completely secure, so we cannot guarantee absolute security. Please do not send sensitive credentials, private keys, or secrets through support channels.

13. Changes to This Policy

We may update this Privacy Policy from time to time. When we make material changes, we will update the “Last updated” date above and, where appropriate, provide additional notice. Your continued use of the Services after changes take effect constitutes acceptance of the revised Policy.

14. Contact

For privacy questions or to exercise your rights, contact us at support@sudarshantechlabs.com.